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Each of our residents takes to life at Heather View differently, so we find that building a close relationship with their loved ones from the start helps to ensure a smooth and happy move. I’ve turned my hand to a range of different roles, including organising conferences and events across the UK and Europe, and training the over 50s in computer skills. My role at Heather View tests all my skills, from organising activities for over 60 residents to learning to drive the home’s minibus! A big highlight for me has been a recent outing that we went on with a resident to a local stables. Horses have been her lifelong passion but she hasn’t experienced them for many years due to poor health.
TrustedCare offers free help & advice for people looking for care for themselves or a loved one. Crowborough, in the heart of East Sussex, is easily accessible from the surrounding areas. On the edge of the glorious Ashdown Forest, close to the town of Royal Tunbridge Wells, and with regular train services to London, Heather View offers the ideal location for your loved one's new home. We're here to support you and your loved one through your journey into care and are able to offer one-to-one video chats as well as in-person appointments for show rounds of our care home. Dalling House is a medium size care residence in Crowborough, with 19 beds. The home caters for elderly The home has been registered with the Care Quality Commission for more than seven years.
Services we don’t give a rating
If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We reviewed the information and data available to us about Heather View on 8 December 2022. We have not found evidence that we need to reassess the rating at this stage. At other times we offer an answer phone service so please leave a message and we'll call you back.
Burrswood Health and Wellbeing Groombridge, Tunbridge Wells, TN3 9PY ★★☆☆ Burrswood Health and Wellbeing is a large care home in Tunbridge Wells, with fourty beds. The nursing home cares for and supports younger and elderly adults with sensory impairment. The care home also cares for residents with physical disabilities. In a stimulating atmosphere, privacy and dignity are promoted, with access to facilities that include reminiscence areas and a caf... Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our website is free to use, we are proudly independent, and we never take referral fees.
Why do we have a profile score?
Here you'll find everything you need to know about later life, from easy-to-understand care guides to expert advice on funding. – the service isn't performing as well as it should and we have told the service how it must improve. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 21 September 2016. When we were told that my Dads previous care home was to close for redevelopment, the search was on to find his next new home. My mum and I visited Heather View in Crowborough and straight away... To find out more about the care provided at Heather View Nursing Home then please get in touch.
Birkin Lodge is a residential, nursing and dementia care home situated in the tranquil town of Tunbridge Wells, Kent. We have a dedicated team of care staff who go out of their way to ensure that our residents are comfortable... We appreciate that moving your loved one into full time care can be an emotional experience. We promise to support you throughout this process by working closely with you at every stage and making things as straightforward as possible.
Services offered at Heather View
The care home has been registered with the Care Quality Commission for more than three years. Windlesham Manor Hurtis Hill, Crowborough, TN6 3AA ★★★☆ Windlesham Manor is a large care home in Crowborough, with a capacity of fourty. In the last report by the CQC from October 2017, the care home received an overall rating of good. Woodlands Beacon Road, Crowborough, TN6 1UD ★★★☆ Woodlands is a purpose built care home which embodies the most recent thinking in care home design. Set in picturesque bluebell woods on the outskirts of Crowborough, the town centre is just one mile away. There is a bus route running past the home as well as a mini-bus used for shopping trips an...
Individuals that have been diagnosed with dementia and are no longer able to live independently at home due to requiring specialist 24-hour care services. Our dedicated Lifestyle teams organises activities, entertainment, outings and experiences tailored to your loved one’s interests and hobbies. We also understand that group activities aren’t for everyone so we will spend one to one time with your loved one if that's what they'd prefer. To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste.
Inspection ratings
We offer the highest standards of residential, nursing and respite care for older people. Our team is also very experienced in caring for older people living with Alzheimer’s or other forms of dementia. Our ability to provide a full range of care services enables us to adapt to a residents changing care needs so that they can continue to enjoy genuine quality of life throughout their time with us. Heather View is a purpose-built, modern care home, with a dedicated and experienced team providing the best in residential, nursing, dementia and respite care for older people.
See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. At Heather View, our care home is designed with your loved one’s comfort and care in mind. Each of the 74 bedrooms at Heather View is light and spacious, with en-suite facilities, television, electronically adjustable bed, and a 24-hour nurse call system. Every registered care provider in the UK can claim a free listing on Autumna. However, a paid subscription allows more information to be added and as a result a higher profile score. We think it’s important you have detailed, comprehensive information so that you can decide which care providers to shortlist.
York Lodge 3 Myrtle Road, Crowborough, TN6 1EY ★★★☆ York Lodge provides accommodation and personal care to older people, some of whom have dementia. The Vines Innhams Wood, Crowborough, TN6 1TE ★★☆☆ The Vines is a small care home located in Crowborough, with a capacity of thirteen. The residency cares for and supports adults of all ages including those with mental health conditions.
– the service is performing badly and we've taken enforcement action against the provider of the service. Being a nurse gives me the opportunity to help other people and to grow and develop in ways that are consistent with my values. I love being able to empower others to speak up for themselves, and to help them to live with dignity. I'm proud of the impact that I can have - I remember a resident's family member contacting me to tell me the difference I'd made to her mother throughout her time at the home. Connectivity for resident testing, monitoring & communications Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents.
It’s a lovely place for residents to spend time with friends or to catch up with family members. I became head chef at Heather View in early 2016, having worked my way up since joining the team in 2012. I’ve worked in catering for over 30 years – 23 of those at the Grosvenor Hotel in London. I’ve cooked for all sorts of celebrities, from Jane Fonda to Diego Maradona and I’ve been sung to by none other than Max Bygraves! I love my job because every day is different, and I’m passionate about good food and creating meals that residents enjoy and that support their health and wellbeing. Part of my role is to ensure that meal times are enjoyable, fun and social, and that all residents are able to dine with dignity.
High Broom Care Home High Broom Road, Crowborough, TN6 3SL ★★★☆ High Broom Care Home is a large care home in Crowborough, with 38 beds. The residency houses older individuals including those with sensory impairment. Additionally, High Broom Care Home is able to support people with physical disabilities. Temple Grove Care Home Herons Ghyll, Uckfield, TN22 4BY ★★★☆ Temple Grove Care Home is a large care home located in Uckfield housing a maximum of 65 individuals. The care home cares for adults over 65 The nursing home has been operating since December 2010. The CQC last updated their ratings of Temple Grove Care Home in January 2017, giving it an overall r...
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